Please follow the instructions below for your safety:
You can request an international plug or adaptor to convert the socket at the hotel reception. Please ask our reception staff for assistance on the correct use.
Bed linen is changed every 3 days to protect our environment and preserve its long-term sustainability. If you need a daily change of bed linen, please contact the housekeeping staff or the hotel reception. The extra change of bed linen is charged at 1 000 HUF/person/bed.
It is located 4 km from the hotel, in the centre of Sátoraljaújhely.
Panorama bar and terrace Opening hours:
Weekdays 10:00 – 22:00
Weekends (Friday – Sunday): 10:00 – 22:00
Our luggage storage and porter service is free of charge, please contact reception for further assistance and information.
Our luggage storage and porter service is free of charge, please contact reception for further assistance and information.
The nearest tobacconist is in the centre of Sátoraljaújhely, near the LIDL store.
Smoking is prohibited in the hotel, please use only the designated areas for this purpose. If you smoke outside the designated areas, an extra cleaning fee of 15.000 HUF will be charged.
Please contact reception for a telephone wake-up call! It is also possible to set an alarm on the TV in the room using the remote control.
A voltage of 230 V/50 Hz is available in the building.
Please leave the hotel room by 10 am on the day of departure. If you wish to check out at a different time, please.
On the day of arrival, you may check into your room between 14:00 and 22:00. If you plan to arrive at a different time, an additional fee may apply, which should be agreed upon in advance with our reception.
For check-ins after 22:00, an additional charge of 22,000 HUF / room will apply.
Please contact reception!
The hotel restaurant is located on the mezzanine level. Board basis: buffet breakfast, buffet dinner A’la carte menu. Opening hours: 07:30 – 22:00
Buffet breakfast: 07:30 -10:30
Buffet dinner: 18:00 – 21:00
A’la carte dining: between 12:00-22:00 (our kitchen takes orders until 20:00)
For further questions about the restaurant, please contact our catering staff.
Fax, photocopying and scanning are available at the hotel reception 24 hours a day.
Our hotel accepts cash, VISA, VISA Electron, Eurocard/Mastercard, Diners, AmEx, Maestro, and SZÉP cards.
Please contact reception if you have any such requests.
Baby cots are available at reception.
0-3 years: free of charge
Between 4-13 years 50% discount
Prices for adults over 14 years apply.
The discount for children is valid only when sharing a room with parents.
It is installed on the bathroom walls in all our rooms.
You can use it in your room free of charge. Please accept the included mineral water as a gift from our hotel. Cheers!
Pets are accepted only by prior arrangement. There are a limited number of standard rooms available for pets, which cost 8.800 HUF/night/pet.
All standard rooms in our guesthouses can accommodate pets for 8.800 HUF/night/pet.
Please note that your dog must be kept on a lead throughout the hotel. Pets are not allowed in the restaurant, with the exception of the Panorama Terrace.
The owner is fully liable for any damage caused by animals on the hotel premises, whether financial, legal or moral.
Free WiFi is available throughout the hotel.
In the event of intentional damage, the hotel reserves the right to recover the amount of the damage from the person who caused the damage. The hotel is not responsible for accidents that occur accidentally on the premises or for objects left unattended.
If you don’t want to be disturbed in your room, you can insert a card for this purpose and staff will not enter your room.
Our hotel has a modern conference room of 220 m², equipped with all the necessary technical facilities. The room has a maximum capacity of:
Please keep your key card and key card holder with you on the hotel premises, as the card holder must be presented to be charged to the room account. Please hand it in at reception on departure.
The rooms have individually controlled air conditioning, and the social areas (restaurant, lobby, breakfast room, etc.) are also air conditioned. Please keep the windows closed when using the in-room air conditioning. Please contact reception if you have any questions about the operation of the air conditioning.
The escape route is on the inside of the room door.
Dry cleaning is carried out by an external contractor. Please contact the hotel reception for further information.
If you experience a technical problem at the hotel, please contact reception.
Please contact reception!
Free parking is available in the hotel’s outdoor car park for cars and limited parking for buses.
Antiallergenic bed linen (pillow, duvet) is used in all rooms. If you need additional duvets or pillows, please contact reception!
We are happy to help our guests with our local knowledge about the attractions and programs in Sátoraljaújhely and the surrounding area. If required, we can prepare a picnic package for the excursion. Please contact the reception!
To rent sports equipment, please contact reception!
If you need IT assistance, the hotel reception is available 24 hours a day.
You can store your valuables in the in-room safe free of charge. The instructions for using the in-room safe are next to the safe. The hotel is not responsible for valuables not stored in the safe!
Daily cleaning is carried out between 9:00-16:00. If you do not require cleaning at any other time on a given day, or at all, please use the special card that can be attached to the outside door handle. If you require extra cleaning, please contact reception.
Please ask at reception. If you find an item, please hand it in at reception.
The main hotel phone number is +3647 321 000 (Reception)
If you wish to make a call outside the hotel, please go to the reception desk.
Szállodánk központi telefonszáma: +3647 321 000 (Recepció)
Amennyiben a szállodán kívülre óhajt telefonálni, kérjük fáradjon oda a recepciós pulthoz.
A list of pre-programmed TV and radio channels can be found on the channel assignment information in your room or in the hotel TV menu.
Room white towels are changed every 3 days to protect our environment and preserve its long-term sustainability. Please contact the hotel reception if you need to change towels daily. The extra towel change is charged at HUF 1 000 per towel.
In case of loss of the towel, we will charge you 3 000 HUF/piece.
For shuttle service, please contact reception!
Fire alarms and dust extinguishers are installed on all floors of the hotel, and smoke detectors are installed in all rooms. In case of fire, a siren will sound to alert guests. In this case, please follow the escape route posted on the inside of the room door to the nearest emergency exit and leave the hotel as soon as possible.
The most popular online newspapers, news and sports channels, as well as Hungarian-language paper newspapers, are available on monitors in the lobby of our hotel. For individual requests, please contact the hotel reception.
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Tájékoztatjuk kedves vendégeinket, hogy a mai napon (2028.08.25 vasárnap) Panoráma Éttermünk és Bárunk a magas foglaltság miatt 18:00-tól nem fogad külsős vendégeket.
Holnaptól újra várjuk kedves vendégeinket a megszokott nyitvatartási időben!
Nyitvatartás: 12:00–22:00
A konyha 20:00-ig fogad rendeléseket!
Köszönjük megértésüket!
Important to know:
This form is for gift voucher applications only and does not constitute an online purchase. We will send you a fee request based on the information you provide and, once payment is received, we will send you the voucher and invoice by email.
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